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1721 Clement Street #1
San Francisco, California
94121
BARD M. WOOD bard@pureunix.com 
Primary: 415.378.7841
Secondary:415.831.2334 
Objective
Seeking a position with a sharp IT/MIS team. 8+ years experience in IT. Proficient in supporting high profile, high volume web sites, content operations, and networks.
 
1998 - 2003  Wired Digital/Lycos  San Francisco, California
NT Systems Engineer
Worked within the operations department on a team that was responsible for several high profile websites and internal services including Wired News, Hotbot, Lycos Music, corporate email, publishing systems, and others. Among specific tasks were:
  • Maintained and monitored heterogeneous server cluster consisting of a mix of Win2K/NT, Solaris, Linux, Irix, and FreeBSD, in a redundant configuration, spread over 3 co-location facilities along with load balancing hardware and supported with 24x7 on call availability.
  • Served as primary contact for operational data backup and retrieval using a variety of software and hardware. Ensured offsite tape storage and rotation management.
  • Functioned as the primary liaison between Content Operations and Software Engineering by addressing operational issues during Engineering Department meetings and was successful in increasing cooperation and communication between the two departments.
  • Reviewed all proposed website content, code, and service changes after handoff from the QA manager for performance impact to live websites and services which were served by W2K and IIS
  • Collaborated with the QA department manager to develop a method for releasing qualified code and was ultimately responsible for timely live server updates for several websites on a daily basis.
1996 - 1998  Aeneid/EO Exchange San Francisco, California
Systems Engineer
Acted as the initial IT/MIS support for a small software startup that eventually grew to over 65 people. Handled all aspects of this challenging position including:
  • Provided operation-level support of the public website, email, data backup, and network security on NT4 and user-level desktop support on Win98 and common user peripherals.
  • Researched, made purchasing recommendations for, and configured, all corporate PCs and network equipment. Handled issues with our ISP.
  • Significantly upgraded the physical corporate network to allow for expansion of personnel and services while staying within target budget.
1995 - 1996 Hypergold Daly City, California
Technical Coordinator
Provided support for a web development and marketing company. Primarily responsible for researching emerging technology and HTML production including light graphic design and moderate tech support.
 
Hardware, Software, and Training
Hardware
Many types of Compaq, IBM, and generic business and enterprise level servers; Cisco switching and routing hardware; various load balancing hardware; large capacity UPS systems; DLT tape library storage systems; various RAID configurations; component upgrade/replacement.

Software
Win2k/NT4 installation, configuration, and use, with an emphasis on IIS and security; Working knowledge of Linux and Solaris; DNS/Bind; Arcserve and Legato Networker backup software; Apache installation; Perforce and CVS content revision software; MS SQL installation/configuration; DHCP configuration; WINS; MS Exchange; SMS; Active Directory; MS Office suite; service monitoring with Keynote and BigBrother; standard HTML/XML; shell scripting.

Training
1996, College of San Mateo - Microsoft Certified Professional (MCP) Windows NT4 Core Technologies; 1994, Skyline Community College - Introduction to DOS
 

Additional Projects
Microsoft Development Partner Contact
Worked with Microsoft representatives on-site while at Wired Digital over the course of several months to better tailor a new product to the needs of content-heavy website producers. This required designing an isolated network that simulated real-world use, frequent build updates, meeting deliverable dates, writing and revising the test plan, weekly conference calls, and eventually integrating the resulting software into live service. This work resulted in a plaque of recognition from Microsoft. Also worked with Microsoft to deploy Windows 2000 Advanced Server to Hotbot prior to product launch to provide promotional material to Microsoft.

Wired Operations Server Room
Researched and supervised the installation of an UPS system, equipment racks, cable management, and KVM switches. Coordinated work with electrical contractors, equipment vendors, building management and city electrical inspectors to ensure compliance with applicable building code. This increased capacity allowed for the expansion of the software development server cluster and other services offered by the Operations department as well as adding protection against frequent power outages.